Visible

About Visible

Visible is one of the leading telecommunication brands. It ensures the availability of smooth connections through its various products and services. Visible is a wireless company that offers great mobile plans, devices, and accessories, and this is because their focus is on wireless communication. As a company that embraces simplicity and affordability, Visible provides customers with straightforward pricing and easy-to-understand plans and products. By providing a simple interface and strong network connection, Visible enhances the lives of its users to allow them to communicate easily. From offering unlimited data plans, the latest and greatest smartphones, and friendly customer support, Visible aims to improve the mobile experience of every user so that staying connected is easy, fast, and seamless.

Annual Deals & Offers

Visible provides customers with renewed yearly deals and offers as a way of promoting the satisfaction of the customers and the reduction of costs. The following are some of the services that the customers can benefit from: The affiliate program, whereby the customers earn commissions on sales, and a referral program, whereby both the referrer and the referee get a $20 discount for every successful referral. Moreover, they have a $5 off for military personnel and first responders as well. Visible does not have a student discount policy, but they provide their customers with the best offers, such as a 15-day free trial.

Customer Service

Visible’s primary goal is always to make sure that its customers are satisfied. To this end, they have ensured that the customers are able to reach them at any time and with the customer service team attending to their needs at any given time. Visible also provides their customers with an easy means of contacting them through email, phone or even through the live chat feature on the website. If you are in doubt about any aspect of their services, if you have an issue to report, or if you need help with placing an order, they have helpful and knowledgeable representatives standing by to assist you. In their endeavor to offer the best service and products, they assure their customers that they are always ready to address any issue that they may encounter in their products or services.

Shipping Policy

Visible prioritizes efficient shipping to deliver our products swiftly to our customers. We offer various shipping options to accommodate different needs. USPS Ground Shipping typically takes 3-5 business days for delivery, while UPS or FedEx options deliver within 2 business days. For expedited service, customers can opt for FedEx Next Business Day delivery. We aim to provide reliable and timely shipping services to ensure that our customers receive their orders promptly and hassle-free.

Returns and Exchanges

Visible values customer satisfaction and offers a hassle-free returns and exchanges policy. Customers have a generous 14-day return window from the date of purchase to initiate a return or exchange. Upon receipt of the returned item, our dedicated team processes returns within 3 weeks. We strive to ensure a smooth and efficient process for all returns and exchanges to guarantee customer satisfaction. Our goal is to provide a seamless shopping experience, and our flexible return policy reflects our commitment to meeting our customers' needs.